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4.4 ★★★★★
Based on 17 reviews
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Product Reviews
★★★★★ 1
Issues
Size: C20 renewed
Spent all this money for it to consistently have problems. It doesn’t even mop anymore because it keeps saying there is a problem with the sewage tank. I’ve only turned it on less than 5 times and it’s already having issues. Can’t even get it to mop anymore
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Reviewed in the United States on April 25, 2026
★★★★★ 5
Works great
Size: C20 renewed
I saved some money by purchasing this certified like new. Worked well out of the box, but there was an issue with it and the people that do in fact check to ensure these work should do a better job. The issue was with the water and emptying it into the dirty tank. Just kept giving me an error. So, I had to look online for troubleshooting issues. After maybe 20-30 minutes I figured out a tiny little metal piece was loose where the water would have been distributed to. I was able to pop it out and place it back in. After that, and with the right settings selected through the app, everything works great. Well worth it.
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Reviewed in the United States on March 29, 2026
★★★★★ 3
Good mop, bad avoidance
Size: C20 renewed, Size: C20 renewed
I have mixed feelings about this product:
The good – It does in fact clean very well. The mop picks up dirt effectively and the vacuum works very well. It was also surprisingly good at swapping from carpet to wood. I have a high door mat and it ran right over that. It was also good at mapping rooms and positioning, the floor map and restricted areas worked nicely. App also works well.
The bad – Obstacle avoidance, it has none. It will run into everything over and over. If the item is too light (shoes, mic items, etc), it will run up on top of them or push them. It will also get stuck if it runs over something. Cords have no chance. The lidar does not work for anything except a wall, and even there it was unable to deal with short trim (1” trim was too low for the lidar and it kept running into the trim). I was having to run around and ensure there was nothing on the floor for it to work effectively. It also had a lot of trouble with my dining table, it would spend 20 min bumping up against it trying to get everywhere.
Overall – this is a great robot mop if your floors don’t have any items on them (or you can restrict any loose items to one area and make it a no-go zone). If that is true then this is a great mop for the price and I would recommend. In practice for me it turned out to be quite annoying due to its limited obstacle avoidance and was almost more of a pain then just using a Swiffer.
Note – I had to return because it was making a scraping noise (refurbished version), that is not reflecting in my rating. Though I am also not re-buying due to these issues.
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Reviewed in the United States on September 11, 2025
★★★★★ 5
neat
Size: C20 renewed
very nice product
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Reviewed in the United States on May 11, 2026
★★★★★ 5
You do have to replace some of the moving parts
Size: C20 renewed
I love this for the price. I run it every single day, and it keeps mine floor, clean and free of hair and crumbs. I was skeptical, but pleasantly surprised. I even recommended this one to my sister. It’s nice not having to come home and sweep or vacuum the floor every single day because of the Pet hair.
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Reviewed in the United States on February 12, 2026